Terms & Conditions
Please read these terms and conditions carefully before using our services.
Platform Terms and Conditions
Our website provides Users with access to compiled educational information and related sources. Such information is provided on an As Is basis and We assume no liability for the accuracy or completeness or use or non-obsolescence of such information. We shall not be liable to update or ensure continuity of such information contained on the Website. We would not be responsible for any errors, which might appear in such information, which is compiled from third party sources or for any unavailability of such information. That any modification or change in facts may occur and shall be the responsibility of the third parties involved to provide necessary methods or answers.
User Terms & Conditions
One user upon acceptance and agreeing to the terms and conditions herein below shall accept and be bound with the terms and conditions as set forth and any violation of the same shall be equivocally treated as breach of contract herein.
That the user shall by validating his phone number and email and shall register within the website to avail the necessary educational information and materials available, upon paying the fees as admissible through the Company.
That the User upon non satisfaction or other clauses may ask for any refund and that no refund system is available herein. That no compensation or money back is available with the platform and that no such claim shall be entertained.
Users cannot log in as educators or third parties or other fake identity or multiple accounts and cannot engage in any business activities using the platform.
The Gyanoda will not call any user and ask for an OTP. Users are advised not to share their personal details with anyone on the platform. That as per the mechanism of software as held by the company the user ID is mapped with the phone number but not the phone. So, if a user loses their phone but still recovers the SIM, they can log in with the same ID. If unable to recover the SIM, the user has to register again.
Privacy Policy
Last updated: October 17, 2024
At Gyanoda, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the Service.
Key Definitions:
- Account: Your unique account for accessing our Service
- Company: Refers to Gyanoda, operating in Assam, India
- Device: Any computer, cellphone, or tablet that can access the Service
- Service Provider: Third-parties who process data on our behalf
Types of Data Collected:
Personal Data:
- Email address
- Name and phone number
- Device identifiers
- Usage patterns and statistics
Usage Data:
- IP address
- Browser type and version
- Pages visited and time spent
- Device information
- Access timestamps
Use of Your Personal Data:
- To provide and maintain our Service
- To manage your account registration
- To contact you about updates and services
- To process transactions and provide support
- To improve our services and user experience
- For business transfers or mergers
- For data analysis and usage trend identification
Your Rights:
- Access your personal data
- Request data correction or deletion
- Opt-out of marketing communications
- Update account information
Account Deletion:
To delete your account, please send an email to support@gyanoda.com. Your account will be deleted within 24 hours of receiving your request by GYANODA STUDYBLOOM 24 LLP.
Proprietary Information
That the user once creates the website cannot share his or her ID with any other users. If found otherwise, legal action will be taken. That all information, content, material, trademarks, services marks, trade names, and trade secrets including but not limited to the software, text, images, graphics, video, script and audio, contained in the Application, Website, Services and products are proprietary property of the Company ("Proprietary Information"). That if any user or otherwise is found monetizing upon the contents and materials within the Website then the same shall be held punishable under the breach of contract vide Indian Contract Act,1872 and relevant criminal provisions shall apply.
No Proprietary Information may be copied, downloaded, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any way without obtaining prior written permission from the Company and nothing on this Application or Website or Services shall be or products deemed to confer a license of or any other right, interest or title to or in any of the intellectual property rights belonging to the Company, to the User. Users are strictly prohibited from creating and publicly sharing any videos generated using AI technology that may cause harm, misinformation, or any form of disturbance. Violations may lead to legal consequences. Recording of the videos is not permissible on this platform, and recording or causing duplicate profiles to circulate the exclusive contents in a public domain shall be treated as breach of contract and appropriate damages and compensation shall be claimed.
Refund and Cancellation Policy
At Gyanoda | STUDYBLOOM 24 LLP we strive to provide high-quality educational content and services. However, we understand that there may be instances where a refund is warranted.
Refund Eligibility:
Refunds may be considered on a case-by-case basis within 7 days of purchase if technical issues prevent access to the content.
Refund Process:
To request a refund, please contact our support team with your order details and reason for the refund. We will review your request and respond within 3 business days.
Refund Timeline:
If a refund is approved, it will be processed within 5-7 working days. The refund will be credited back to the original payment method used for the purchase.
Contact Us
We're here to help! If you have any questions, concerns, or feedback, please don't hesitate to reach out to us using the following contact information:
Email: support@gyanoda.com
Phone: +91 907 396 3347
Operating Hours: Monday to Friday, 9:00 AM to 6:00 PM IST
Address:
StudyBloom 24
218 Basudevpur Road
Saratpally Shyamnagar, North 24 PGS 743127
West Bengal, India